You may cancel your purchase at any time within three days of purchase and you would be entitled to a full refund. You must inform us via call/email/fax that you wish to return the goods. All the purchased goods must be unused, damage free, and returned immediately at your own cost and risk with original packaging and in the same condition as it was bought.

All cancellations must be sent to http://www.terracoolsolution.com/contact-us/and complete the requested information and send it to us. It is significant that Cancellation and Refund notices must include your organization name, telephone number, and address so that the Customer Service department can contact you.